I dealt with Craig Bowes, Adam Rohman, Craig Fanning and John Schmit when a customer required us to provide EMC/EMI test data for an electric actuator. I did not know the first thing about EMC/EMI and the staff at Elite, John Schmit in particular helped me immensely. I couldn't have asked for better customer service. They always returned my calls, answered my emails (and dumb questions). I would definitely use Elite's services again.